Support Center

We're here to help! Whether you're having trouble generating roasts or need assistance with the app, our support team is ready to assist you.

📧

Email Support

Get help from our friendly support team

support@lookatmyprofile.org
💬

FAQ

Find answers to common questions

Browse FAQ →
🚀

App Issues

Having trouble with the app?

Get Latest Version →

Send Us a Message

By submitting this form, you agree to our Privacy Policy. We'll only use your information to respond to your inquiry.

Response Times

< 2 hrs

Critical Issues

< 24 hrs

General Support

< 48 hrs

Feature Requests

Quick Solutions

Can't find a profile?

  • • Make sure the profile is public
  • • Enter username without @ symbol
  • • Check for typos in the username
  • • Try refreshing the page

App not working?

  • • Update to the latest version
  • • Check your internet connection
  • • Try closing and reopening the app
  • • Reinstall if issues persist

Payment issues?

  • • Purchases are handled by App Store
  • • Check your payment method
  • • Restore purchases in app settings
  • • Contact Apple Support if needed

Roasts not generating?

  • • Check if you have tokens available
  • • Ensure profile is public
  • • Try a different roast style
  • • Clear browser cache and retry